Refund Policy – Royal Gold Organics

At Royal Gold Organics, your satisfaction and trust mean everything to us.
We follow a clear and fair 15-Day Refund Policy to ensure a smooth and transparent experience for our customers.

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15-Day Refund Eligibility

You are eligible for a refund if:

• The product is returned within 15 days of delivery

• The package is not opened

• The seal is not broken

• The product is in its original condition

Opened, used, or tampered products are not eligible for refunds due to hygiene and safety reasons.

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Return & Inspection Process

1. Contact our support team to initiate your return.

2. Return the unopened product to our warehouse address.

3. Once the package is received, our team will conduct a quality inspection.

4. After successful inspection, your refund will be approved.

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Refund Timeline

• Refund will be initiated after we receive and inspect the returned package.

• Approved refunds are processed within 3–7 working days through your original payment method.

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Non-Refundable Conditions

Refunds will not be issued if:

• Product seal is broken

• Packaging is opened or damaged

• Product has been used

• Return request is made after 15 days

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Need Help?

If you have questions or want to start a return, simply contact our customer care team.
We’re always here to support you with honesty and transparency.