Shipping Methods & Timeframes

FREE Shipping

Order Processing

All orders are processed within 2-3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Locations

We currently ship throughout Pakistan.

Packaging

All products are carefully packaged to ensure they arrive in perfect condition. We use discreet packaging to protect your privacy.

Return Eligibility

We accept returns within 15 days of delivery for the following reasons:

• Product arrived damaged or defective
• Wrong product was shipped
• Product doesn't match the description
• You're not satisfied with your purchase

Return Conditions

To be eligible for a return, items must be:

• In original, unopened packaging
• Unused and in the same condition as received
• Accompanied by the original receipt or proof of purchase

Refund Process

1. Contact our customer service team
2. Receive return authorization and instructions
3. Ship the item back to us (return shipping costs apply)
4. Receive your refund within 5-7 business days

Refund Methods

Refunds will be processed using the same payment method used for the original purchase. Bank transfers may take 3-5 additional business days to appear in your account.

Information We Collect

We collect information to provide better services to our customers:

• Personal Information: Name, email, phone number, shipping address
• Payment Information: Billing address and payment method details
• Order Information: Purchase history and preferences
• Website Usage: How you interact with our website

How We Use Your Information

• Process and fulfill your orders
• Communicate about your orders and account
• Send promotional emails (with your consent)
• Improve our products and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With shipping partners to deliver your orders
• With payment processors to complete transactions
• When required by law or legal process
• To protect our rights and prevent fraud

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

Our website uses cookies to enhance your browsing experience and remember your preferences. You can control cookie settings through your browser.

Acceptance of Terms

By accessing and using our website or purchasing our products, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Product Information

We strive to provide accurate product descriptions and pricing. However, we reserve the right to correct any errors and update information without prior notice.

User Responsibilities

Users are responsible for:

• Providing accurate information during checkout
• Using products as directed
• Consulting healthcare providers before use if applicable
• Not sharing account credentials

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Royal Gold Organics and protected by copyright laws.

Not Medical Advice

The information provided about our products is for educational purposes only and is not intended as medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Consult Your Healthcare Provider

Before using any herbal supplement, especially if you:

• Have existing medical conditions
• Are taking prescription medications
• Are pregnant or nursing
• Are under 18 years of age
• Have allergies to any ingredients

Product Claims

Statements about our products have not been evaluated by health authorities. Individual results may vary based on personal health conditions and lifestyle factors.

Quality Assurance

While our products are lab-tested for purity and quality, we recommend following dosage instructions and consulting healthcare professionals for personalized advice.

Allergic Reactions

If you have known allergies to any botanical ingredients, carefully review product labels before use. Discontinue use immediately if allergic reactions occur.

🏥 Medical & Health Disclaimers

Not Medical Advice: The information provided about Royal Gold Organics products, including Men in Silver, is for educational and informational purposes only. It should not be considered as medical advice or a substitute for professional medical consultation.

Consult Healthcare Providers: Before using any of our herbal supplements, you must consult with a qualified healthcare provider, especially if you:

• Have any existing medical conditions or health concerns
• Are currently taking prescription or over-the-counter medications
• Have a history of allergies to herbal or botanical ingredients
• Are pregnant, nursing, or planning to become pregnant
• Are under 18 years of age
• Have cardiovascular, liver, kidney, or other organ-related conditions

Individual Results Vary: Results from using our products may vary significantly from person to person based on individual health conditions, lifestyle factors, diet, exercise, genetics, and adherence to product instructions. We make no guarantees regarding specific outcomes or timeframes.

🌿 Product-Specific Disclaimers

Traditional Medicine Basis: Our products are formulated based on traditional Unani medicinal principles that have been used for centuries. However, traditional use does not guarantee safety or effectiveness for all individuals.

Quality Assurance Limitations: While we conduct rigorous lab testing for purity and quality, we cannot guarantee that our products will be suitable for every individual's unique health profile or medical conditions.

Dosage Compliance: Results depend on following recommended dosage instructions. Exceeding recommended doses may increase the risk of adverse effects and will not improve results.

⚖️ Legal & Liability Disclaimers

Limitation of Liability: Royal Gold Organics, its owners, employees, and affiliates shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Use or inability to use our products
• Any adverse reactions or side effects from product use
• Interactions between our products and other substances
• Decisions made based on information provided on our website
• Any delays, interruptions, or errors in product delivery

Maximum Liability: In no event shall our total liability exceed the amount paid for the specific product in question.

User Responsibility: Users are solely responsible for:

• Making informed decisions about product use
• Consulting healthcare providers before use
• Monitoring their health while using products
• Discontinuing use if adverse effects occur
• Storing products safely away from children

🌐 Website & Information Disclaimers

Information Accuracy: While we strive to provide accurate and up-to-date information, we make no warranties about the completeness, reliability, or accuracy of information on our website. Information may change without notice.

External Links: Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of external sites.

Website Availability: We do not guarantee that our website will be available 24/7 or free from technical issues, viruses, or other harmful components.

📊 Results & Performance Disclaimers

Testimonials Disclaimer: Any testimonials, reviews, or success stories featured on our website or marketing materials:

• Represent individual experiences only
• Are not typical or guaranteed results
• Have not been scientifically verified
• May not reflect the experience of other users

Performance Variables: Product effectiveness may be influenced by factors beyond our control, including but not limited to:

• Individual health status and medical history
• Lifestyle factors (diet, exercise, sleep, stress)
• Adherence to dosage instructions
• Interactions with other supplements or medications
• Environmental and genetic factors

🏢 Business & Commercial Disclaimers

Product Availability: Product availability, pricing, and specifications are subject to change without notice. We reserve the right to discontinue products at any time.

Geographic Limitations: Our products and services may not be available in all geographic locations. Some products may be subject to local regulations or restrictions.

Business Changes: We reserve the right to modify our business practices, policies, and product formulations as needed to comply with regulations or improve our services.

📞 Emergency & Safety Disclaimers

Stop Use Immediately If:

• You experience allergic reactions (rash, itching, swelling, difficulty breathing)
• You develop unusual symptoms after product use
• Your existing medical conditions worsen
• Your healthcare provider advises discontinuation

Storage & Safety:

• Keep products out of reach of children and pets
• Store in cool, dry places as directed
• Do not use products past expiration dates
• Check for product integrity before use

📋 Regulatory & Compliance Disclaimers

Regulatory Status: Our products are marketed as dietary supplements and traditional herbal preparations. They are not pharmaceutical drugs and are not intended to replace medical treatment.

Compliance Efforts: We make reasonable efforts to comply with applicable laws and regulations, but regulations may vary by jurisdiction and change over time.

Import/Export: Customers ordering internationally are responsible for understanding and complying with their local import regulations and restrictions.